Information
Our payment methods
You can choose to pay by invoice, PostFinance e-finance, PostFinance Card, credit cards: MasterCard, Visa, American Express, PayPal or prepayment.
At Magnesium-Quelle.ch you can pay as follows:
Payment on account
Pay easily and free of charge with invoice. Your order will be shipped immediately.
The invoice will be attached directly to your order.
Purchase on account with partial payment option (POWERPAY)
As an external payment service provider, MF Group / POWERPAY offers the payment method “purchase on account”.
With the individual invoice, you can easily pay for your online purchase by invoice.
If the credit check is negative, an order on account is not possible.
If you do not make a payment within the specified time frame, you will receive a monthly invoice with an overview of your order in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment modalities.
When purchasing on account, you also accept the terms and conditions Terms and Conditions by POWERPAY. (powerpay.ch/de/agb).
If you pay on time, you will not incur any costs. The delivery of the monthly statement is associated with fees.
In the event of late payment, POWERPAY will charge reminder fees of CHF 18 - 38 (1st - 3rd reminder).
If you have any questions about the invoice, please contact POWERPAY directly:
POWERPAY. PO Box 336. CH-9004 St. Gallen.
Hotline 058 806 06 00, Monday to Friday 08 a.m. to 00 p.m.
Questions and answers: www.powerpay.ch/de



Payment with PostFinance Card
Pay easily and free of charge with your PostFinance Card. Your order will be shipped immediately.
You will be redirected to a secure and encrypted PostFinance page.
The amount will be debited directly from your PostFinance account.
Magnesium-Quelle.ch is never in possession of your PostFinance login data or could save them.

Payment with PostFinance e-finance
Pay easily and free of charge with PostFinance e-finance. Your order will be shipped immediately.
You will be redirected to a secure and encrypted PostFinance page.
The amount will be debited directly from your PostFinance account.
Magnesium-Quelle.ch is never in possession of your PostFinance login data or could save them.

Payment with MasterCard
Pay easily and free of charge with your MasterCard. Your order will be shipped immediately.
Payment with your MasterCard is free of charge for you. Magnesium-Quelle will pay the payment fees for you.
You will be redirected to a secure and encrypted MasterCard - SecureCode page.
The payment will then appear on your next credit card statement.
Magnesium-Quelle.ch is never in possession of your credit card details or could store them.

Payment with VISA
Pay easily and free of charge with your VISA credit card. Your order will be shipped immediately.
Payment with your VISA credit card is free of charge for you. Magnesium-Quelle will pay the payment fees for you.
You will be redirected to a secure and encrypted VISA - Verified by VISA page.
The payment will then appear on your next credit card statement.
Magnesium-Quelle.ch is never in possession of your credit card details or could store them.

Payment with American Express
Pay easily and free of charge with your American Express credit card. Your order will be shipped immediately.
Payment with your American Express credit card is free of charge for you. Magnesium-Quelle will pay the payment fees for you.
You will be redirected to a secure and encrypted American Express site.
The payment will then appear on your next credit card statement.
Magnesium-Quelle.ch is never in possession of your credit card details or could store them.

Payment with TWINT
Pay easily and free of charge with your smartphone and TWINT. Your order will be shipped immediately.
Payment with TWINT is free of charge for you. Magnesium-Quelle will pay the payment fees for you.
You will be redirected to a secure and encrypted TWINT / PostFinance page.
The payment will then appear on your next statement.
Magnesium-Quelle.ch is never in possession of your Twint login data or could save them.
Not on TWINT yet? Find out more here: TWINT

Pay with PayPal
Pay easily and free of charge with PayPal. Your order will be shipped immediately.
With PayPal you can pay with all major credit cards such as Mastercard, Visa or American Express or your PayPal account.
Payment with PayPal is free of charge for you. Magnesium-Quelle will pay the payment fees for you.
You will be redirected to a secure and encrypted PayPal page.
The payment will then appear on your next credit card statement.
Magnesium-Quelle.ch is never in possession of your PayPal login details or credit card details and could not store them.

Payment in advance
You can pay conveniently and securely at the post office counter, by e-banking or bank transfer.
After submitting your order, you will receive your invoice with a payment slip by e-mail.
This e-mail contains all bank details.
Please only use the payment slip that was sent to you.
Your order will be shipped immediately after receipt of your payment.
The order is binding and must be paid for within 3 days.
Please make sure to use your payment slip!
Magnesium-Quelle.ch is an online shop of QuellenMeer GmbH.
Our bank details:
IBAN no.: CH48 8080 8004 4840 0475 7
QuellenMeer GmbH
Inwilerriedstrasse 61
6340 baar
Raiffeisen Bank Risch Rotkreuz
Luzernerstrasse 2
6343 Red Cross
Shipping
Ordered today - delivered tomorrow!
All packages are sent with PostPac Priority (A-Post) from Swiss Post AG.
Smaller and lighter packages can also be sent as A Mail midi letters. Even a Saturday delivery is possible.
We ship from an order value of CHF 59.90 free shipping.
The packaging and shipping costs up to CHF 59.90 are CHF 8.95 per order.
We only deliver within Switzerland. Samnaun excluded.
Ordered by 15 p.m. today – delivered tomorrow!
From Monday to Thursday 15:00 p.m. you will receive your package the very next day. Orders from Thursday 15:00 p.m. to Friday 15:00 p.m. will be delivered on Monday. Orders placed between 15pm on Friday and 00pm on Monday will be delivered on Tuesday.
On public holidays (the public holidays in the canton of Zug apply) the delivery may therefore be delayed.
Delivery time 1 – 4 days.
If a product is not in stock, you will be informed and delivery may be delayed. If you buy several of the same product, the product can be shown as in stock, but cannot be delivered immediately in the desired quantity. Even then you will be informed.
Minimum order value (without shipping costs): CHF 24.50.
Depending on the value, the package will be sent by registered mail.

Trust – data protection
Magnesium-Quelle.ch is an encrypted website. You can recognize this in the address line by the “s” in https and/or the lock symbol, depending on your browser.
This means that the data you enter will only be transmitted in encrypted form.
You can find out more about how important Magnesium-Quelle.ch takes your data protection here: Privacy Policy.
All your data will only be used to process your order.
Your data will never be passed on to third parties.
Magnesium-Quelle.ch never has your credit card data or other login data and therefore cannot save them.
When paying on account, PowerPay needs your date of birth for legal reasons. It is never visible to Magnesium-Quelle.ch and therefore cannot be saved. A credit check will be carried out.
Your data will only be transmitted to the partners who are absolutely necessary for shipping and payment.
Your e-mail address can be used to send newsletters. However, it is never passed on.
You can of course unsubscribe from the newsletter at any time. You will find a link for this in the newsletter itself.
Here it goes to the Terms and Conditions and the Privacy Policy from Magnesium-Quelle.ch.


Guarantee - Return
Of course, incorrect or defective deliveries will be replaced or reimbursed free of charge.
Our accommodating and generous philosophy has satisfied every customer.
Don't hesitate to contact us if you are not satisfied with anything!
For hygiene reasons we cannot accept returns or exchanges.
Returns as a gesture of goodwill can be charged a processing fee of at least 10 and 100% of this from an order value of 10.

How do I shop?
Use the main menu above and select “Shop”.
The shop page appears. Scroll down a little to the product listing. Here you can put the product in the shopping cart directly by clicking on “Add to shopping cart” under each product. For products with choices, click on the product to make your exact choice before adding it to the cart.
Or you can click on the product image or text and a page will open that explains the product in detail. Here you can press the big button to add the product to your shopping cart. You can also choose the size and change the quantity by clicking + or – before hitting “Add to Cart”.
Whenever you put something in the shopping cart, the number of products in your shopping cart appears in the top right corner of the shopping cart icon. If you move the mouse to this symbol without clicking, a short summary of your shopping cart with a price will appear.
So you can browse the whole site, find the products you want and put them in your shopping cart.
It is possible to look in your shopping cart at any time, delete products there and then continue shopping.
When you have found enough products, click on the shopping cart. An overview of all your products appears. Here you can still change the number or delete products. Press "Update shopping cart" if you have made any changes here. "Continue to checkout" opens a page for your address. Fields with an asterisk* are mandatory and must be filled out.
Below you can select your preferred payment method. Details are explained right there for each payment method.
Tick the T&Cs by clicking on them and then select “Buy”.
Depending on the payment method you have chosen, you will be forwarded to an external page or immediately to the confirmation page.
Your purchase is complete.
You land on the confirmation page where everything is listed again. At the same time you will receive an e-mail for confirmation.
If you have any questions, do not hesitate to call (041 530 47 44) or email (shop@magnesium-quelle.ch) to write.

Didn't get an order confirmation?
If you don't receive a confirmation within a few minutes of placing your order, you probably misspelled your email address. However, the order has been received correctly and is being processed.
Just send to info@magnesium-quelle.ch a short e-mail with the following text: "No confirmation received, here is my correct e-mail address." You will still receive a confirmation the next working day.
Questions?
If you have any questions, don't hesitate to email (info@magnesium-quelle.ch) to write.
- For legal reasons, we are not allowed to answer medical questions or make product recommendations.
You can find much more information here: FAQs