In general, customers want to order by phone or have questions about the products and their use.

For the dietary supplements (all products except the colloidal ones):

IMPORTANT: If anyone asks any health-related questions, they must NEVER be answered.

Unfortunately, for legal reasons, we are not allowed to give you any answers to health-related questions. This would also not be serious. All information is available on the website for the product and of course on the product itself. We are sorry that the law specifically forbids this! However, you can look around on our website, which already answers most of the questions.

All information that is on the website may be mentioned on the phone.

All dosages, effects, ingredients, etc. are described for the individual products and are also on the product itself.

We are also not allowed to recommend any other dosages than those specified by the manufacturer. Many dosages are also prescribed by law. All dosages can be seen online with the product and on the product itself.

We sell dietary supplements. For dietary supplements, all statements about the effect are precisely defined by law. We are also not allowed to make any further statements on the phone. We are regularly checked by the food authority.

Colloidal Products:

Colloidal silver, gold, copper and zinc are not food or dietary supplements and are not approved as medicinal products. For this reason, the law does not allow any description of the effect, no information regarding the dosage and no description of other uses.
We are obliged to comply with the law and therefore ask for your understanding that we are not allowed to provide any information on the phone or by e-mail and are not allowed to answer any questions. If you have health problems, we ask you to consult a doctor or naturopath or visit a pharmacy.

For legal reasons, we would like to point out that colloidal silver, gold, copper and zinc are products intended for technical purposes. If they are used for other purposes, the use is at the discretion of the respective user.

Find out more from specialist literature, which is available in every bookstore, or seek advice from a naturopathic practitioner or doctor.

We are allowed to talk about dietary supplements within the legal framework. But also because only mention the permitted statements regarding effects and only specify the dosages from the manufacturer. It would not be reputable and we are not permitted to describe the dosages or the uses in any way other than that specified by the manufacturer. If individual treatment is desired, discuss this with your doctor or naturopath.

(No, also Daniel Zenklusen, the manager, does not answer health questions.)